WARNING – internet fraud!

Spurious sales platforms on the internet – fake shops, as they are called – which ask for payment up front, and then do not deliver the goods, are unfortunately a very common occurrence these days. The ZIENER company has been affected by this as well. Regrettably we do not have any effective means of access so as to call the operators to account and delete their pages.

We distance ourselves expressly from these e-commerce suppliers, and would like to bring to your attention that when purchasing a ZIENER product online you should always first get information about the operator of the website. Online shops where no publishing details, or statements about the identity of the company, are to be found are very likely to be fake shops.

To avoid fraud, we would advise you not to accept any deals based on prepayment and not to be taken in by extremely low prices. You should also check to see whether the vendor has provided any indication of your statutory right of withdrawal, in his General Terms and Conditions (GTCs) for instance.

Original ZIENER branded products may be obtained from authorised dealers, who are listed on the ZIENER website in the ‘Shopfinder’ section. We trust these notes will have helped contribute to the clarification of internet fraud, and hope we have given you a few useful tips so that you will be able to unmask false online identities in future. If you have any doubts as to whether, when purchasing a ZIENER product, you are dealing with a fake shop, you are welcome to get in touch with us by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or telephone us on +49 8822 92060

Many thanks for your understanding!
the ZIENER team in Oberammergau

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